Privacy notice

This notice explains the website and live bill-review services provided by Cohesive Collaborations LLC, an Illinois business currently serving Illinois customers.

Your bill stays with you. Reviews take place during calls. Please do not email or upload bill copies, passwords, account PINs, full account numbers, Social Security numbers, or payment-card details.

Information used for your inquiry and review

When you contact Robert, the business receives the name, email address, and other information you choose to send. When you book through Cal.com, appointment and contact details are used to arrange the call. During a review, you choose which bill and usage information to show. Hide sensitive fields and unrelated information before sharing your screen.

Bills are reviewed live rather than collected for storage. Written findings and necessary service notes may include your provider, plan costs, usage needs, renewal dates, and recommendations. They should not include account credentials or full payment details.

How the website and other services work

Email helper: text you enter is used in your browser to prepare an email. This site does not submit or save those entries. If you choose to send the message, your email service processes it and Robert receives it.
Client agreement form: your entries and typed name are used in your browser to prepare a dated agreement record. This website does not send or store the completed form or independently verify your identity. You may save a text copy or print it. If you email the agreement, the business receives and retains that correspondence and agreement as a service record. The preparation time is taken from your device; email records provide separate sending and receipt information.
Bookings and calls: links open Cal.com. Information entered there and information transmitted during video calls are handled by that service as well as used by Robert to deliver your appointment.
Hosting: Netlify serves the website and may process access information such as IP address, browser information, requested pages, and time of access. Its site badge may use browser storage to remember a display preference.
Payments: this website does not collect card or bank details or process payments. Any payment method and related provider will be identified before you pay for a service.

We have not added advertising pixels or analytics trackers to these pages. The site does not use Do Not Track signals to change its behavior. Third-party booking, video, email, and payment services have their own privacy practices and settings.

Why information is used

Information is used to respond to inquiries, schedule and provide reviews, prepare recommendations, handle follow-up and billing questions, maintain necessary business records, and address security or legal obligations. Hosting, scheduling, communications, and any payment providers process the information needed for their services. Information may also need to be disclosed when required by law or to address a dispute or security incident.

Retention and requests

Contact correspondence, client agreements, appointment information, findings, and transaction records are retained only as needed for the service, follow-up, necessary business and legal records, or dispute resolution. The appropriate period depends on the record and applicable obligations. Third-party providers may retain their own records under their policies.

You can ask about, correct, or request deletion of information held by Cohesive Collaborations by emailing cohesivecollaborations@gmail.com. We may need to verify that the request concerns your information. Some records may need to be retained for legal obligations or unresolved matters; a deletion request does not automatically remove records held independently by other providers.

Protecting information during calls

You stay in control of your account and complete provider verification yourself. Booking a call is not consent to recording, screenshots, or an AI transcription service. Any such activity must be separately discussed and expressly agreed to by everyone involved before it begins. Please ask Robert before sending any document or sensitive information.

Changes and questions

This notice will be updated when relevant services or practices change, with the effective date shown above. For privacy questions or a concern about information you shared, contact Robert using the email below.